Return Policy

We hope you are 100% satisfied with your order. Should you wish to return a product that you ordered directly from joshrosebrook.com, you may send it back to us within 14 days of receiving it.

REFUND POLICY:

The refund payment will be processed upon our receipt of the product, provided it is sent within the 14-day return window. The refund will be credited to the original payment method. Overnight shipping charges (if applicable) are non-refundable.

RETURN PROCESS:

Please mail the item(s) you wish to return to and packing slip to:

Josh Rosebrook Attn: Returns
73605 Dinah Shore Drive Ste. 1100
Palm Desert, CA 92211

Please note that return shipping costs are not covered, and we do not provide shipping labels for returns. Please contact our Customer Care Team at customercare@joshrosebrook.com if you need any further information or assistance.

We reserve the right to cancel or refuse sales and not accept returns at our sole discretion.