Return Policy

We hope you are 100% satisfied with your order. Should you wish to return a product that you ordered directly from joshrosebrook.com, you may send it back to us within 14 days of receiving it. To proceed, click here.

REFUND POLICY:

The refund payment will be processed upon our receipt of the product, provided it is sent within the 14-day return window. The refund will be credited to the original payment method. Overnight shipping charges (if applicable) are non-refundable. Please note: samples are not eligible for return or exchange.

RETURN PROCESS:

Please note that return shipping costs are not covered, and we do not provide shipping labels for returns. Please contact our Customer Care Team at customercare@joshrosebrook.com if you need any further information or assistance.

We reserve the right to cancel or refuse sales and not accept returns at our sole discretion.

To proceed with a return or exchange for a different product or store credit, click here.