Return Policy

We hope you are 100% satisfied with your order. Should you wish to return any of the products you bought for any reason, we offer hassle-free returns for full purchase price within 14 days for any products purchased directly through joshrosebrook.com.  

The 14-day return window begins from the date when your package's tracking number is marked "Delivered" by the shipper. 

If you return products from an order that included a gift with purchase, you are required to return the gift with purchase along with any products whose value would reduce your order total below the minimum requirement for the gift with purchase.

REFUND POLICY:

The refund payment will be processed upon receipt of the product. Refunds will be credited to the original payment method. Overnight shipping charges (if applicable) are non-refundable.

RETURN PROCESS:

Please mail the item(s) you wish to return to:

Josh Rosebrook Skin and Hair Care
41945 Boardwalk Suite B
Palm Desert, CA 92211

Please note that return shipping costs are not covered, and we do not provide shipping labels for returns. Please contact our Customer Care Team at customercare@joshrosebrook.com if you need any further information or assistance.

We reserve the right to cancel or refuse sales and not accept returns at our sole discretion.

Still need help? Contact Us Contact Us